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ESG

Trust and Security

How we protect customer data and assets Building confidence through transparency, security and world-class governance.

$21B+ Annual GTV

Section 01

Customer-First Commitment

At RB Global, we don’t just facilitate transactions – we build relationships. We are dedicated to being easy to do business with and earning your trust by consistently over-delivering on our commitments.

Global Reach: Access to a massive buyer base for commercial assets and vehicles. Easy to Do Business with: Making buying and selling easy every time. Tailored Solutions: We don’t believe in “one size fits all.” We listen first.

Our CX Governance Program We don’t guess—we listen. Using the Medallia system, we centralize customer feedback to drive real-time improvements.

Section 02

Your Data is Secure. Our Defense is Deep.

We prioritize security through a "Defense-in-Depth" approach, aligning our cyber maturity with the NIST framework.

Proactive Defense: We conduct monthly random phishing simulations and annual tabletop exercises to ensure our team remains your strongest line of defense.

03

Section 03

Governance & Ethical Excellence

Integrity is the foundation of our performance. We maintain a culture where doing the right thing is everyone’s responsibility.

Board Stewardship: Our Board of Directors consists of independent leaders dedicated to ESG, Audit, and Compensation oversight.

In the field

Inside our operations

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